Good questions. Clear answers.

Kiavo is a creative digital studio and practical technology partner. We create websites and brands, improve online visibility, and help businesses make useful use of booking, automation and AI.

We work with businesses and organisations that need a clearer digital presence or a practical way to improve how work gets done. The right scope depends on the project.

Start a project through the contact page. Tell us what you are trying to do, even if you are not sure which service fits. We will talk it through and agree a useful next step.

No. Share what you are trying to achieve or what is getting in the way, and we can help identify a suitable next step.

A little context about your business, what you need help with and any timing or requirements you already know is a helpful start. It is fine if some details are still undecided.

Website packages are £350 for Starter, £650 for Growth and £1,000 for Complete. Each tier has an agreed scope and features; the Services page has the full comparison.

Starter covers up to five pages and core website foundations. Growth adds capacity up to ten pages, blog or gallery features, enhanced tracking and basic booking or integrations. Complete supports up to fifteen pages, a full store or advanced booking and more extensive workflows, analytics and training where applicable.

£75 is paid upfront for a design of your actual homepage, based on your business and requirements. If you proceed, it is deducted from the website price. If you do not, no further website build payment is due.

The £75 homepage design fee starts the work. There is no mid-build payment. The remaining agreed balance is paid before launch.

Websites can go live in as little as 7 days. Timing depends on scope, feedback and any required integrations, so this is not a guaranteed delivery time.

We will agree what is needed for the project. You provide business-specific information, images and approvals; Kiavo can help shape and prepare the content as part of the agreed scope.

Your website, content and domain are yours, subject to relevant third-party software, font, hosting and other licence terms. Any external services and costs are agreed up front.

Yes. Each website tier includes its stated revision rounds. We will agree any work outside the scope before carrying it out.

That depends on the features and setup agreed for your website. We can discuss what you need to manage yourself and any training or ongoing support that would help.

SEO and AEO foundations are included at every website tier. Ongoing optimisation can be scoped separately where it is useful.

It is ongoing support to improve local discoverability, including Google Business Profile optimisation, on-page SEO, local citations and monitoring. The service is £30/month or £300/year; rankings cannot be guaranteed.

Optional Care plans cover website hosting, security, updates, backups and support at different levels. Essential is £19/month or £199/year, Care is £35/month or £349/year, and Care + Growth is £55/month or £549/year.

Most problems are resolved within 1 working day. This is not a guarantee that every issue will be resolved within that time.

Yes. Online Stores & Booking starts from £500. The agreed scope can include payments, products or services, notifications, mobile optimisation, testing, handover and customer training.

Event Websites start from £300 and can include event details, venue and directions, schedules, RSVP, guest information, menus, galleries and maps. The final scope depends on your requirements.

Yes. Redesigns & Migrations start from £400 and can include content, domain or hosting migration, redirects, mobile improvements and launch testing. Search rankings can change during a migration and cannot be guaranteed to stay the same.

Automation can connect tools and reduce repetitive tasks such as lead handling, notifications, data updates and internal workflows. We first understand the process and agree the right scope.

AI may help with a defined need such as internal knowledge, customer support or document and content workflows. We focus on a practical use case, appropriate safeguards and human review.

Both are bespoke projects. Pricing depends on the business problem, scope, complexity, tools and integrations required. We agree the scope and price before work begins.